1. Overview
These Terms of Service ("Terms") govern your purchase and use of the digital guide "Glow Up Protocol" (the "Product") offered on this website (the "Site"). By purchasing or accessing the Product, you agree to these Terms. If you do not agree, please do not purchase or use the Product.
2. The Product
The Product is a downloadable digital publication (PDF format) containing educational and informational content on men's style, grooming, posture and related lifestyle topics. The Product is delivered electronically. No physical goods are shipped.
3. Payments
Payments are processed by lava.top, a third-party payment provider. We do not collect or store your card details or other payment credentials — these are handled entirely by the payment provider under its own terms and privacy policy. Prices are shown at checkout and may change at any time; the price displayed at the moment of purchase is the price you pay. The purchase is a one-time payment, not a subscription.
4. Delivery and Access
After successful payment you will receive access to download the Product, typically immediately, via the payment provider's confirmation page and/or the email address you provide at checkout. Please make sure your email address is entered correctly. If you do not receive access within a reasonable time, contact us at decodemysign@gmail.com and we will resolve it.
5. License and Permitted Use
Upon purchase you receive a personal, non-exclusive, non-transferable license to download and use the Product for your own private, non-commercial use. You may not:
- resell, redistribute, publish, or share the Product or any part of it;
- upload the Product to file-sharing services or public repositories;
- modify the Product and present it as your own work;
- use the Product for commercial purposes without prior written permission.
All intellectual property rights in the Product remain with the author/seller.
6. Refunds
Because the Product is a digital good delivered instantly, all sales are generally final once the download has been made available. If you experience a technical problem (e.g., a corrupted file or failed delivery), contact us within 14 days of purchase and we will provide a working copy or, where required by applicable consumer law, a refund. Nothing in these Terms limits any non-waivable rights you have under the consumer protection laws of your country of residence.
7. Disclaimer
The Product is provided for general informational and educational purposes only. It does not constitute medical, dermatological, psychological, or other professional advice. Skincare and exercise suggestions are general in nature — consult a qualified professional before starting any new routine, especially if you have a medical condition or sensitive skin. Individual results vary; no specific outcome is guaranteed.
8. Limitation of Liability
To the maximum extent permitted by law, the seller shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, the Product or the Site. The seller's total liability for any claim shall not exceed the amount you paid for the Product.
9. Changes to These Terms
We may update these Terms from time to time. The version published on the Site at the time of your purchase applies to that purchase. Material changes will be reflected in the "Last updated" date above.
10. Contact
Questions about these Terms: decodemysign@gmail.com.