1. Introduction
This Privacy Policy explains what personal data is collected when you visit this website (the "Site") or purchase the digital guide "Glow Up Protocol" (the "Product"), and how that data is used. We aim to collect the minimum amount of data necessary to sell and deliver a digital product.
2. What Data We Collect
- Purchase data. When you buy the Product, the checkout is handled by our payment provider, lava.top. The provider collects the data needed to process the payment (such as your email address and payment details). We do not see or store your card number or other payment credentials.
- Email address. We receive your email address from the payment provider in order to deliver the Product and provide customer support related to your purchase.
- Support correspondence. If you email us, we keep the correspondence to respond and to keep a record of the request.
- Technical data. Like most websites, basic technical information (browser type, approximate region, pages viewed) may be processed by hosting or analytics services for security and performance purposes.
3. How We Use Your Data
- To process your order and deliver the Product;
- To respond to support requests and resolve delivery or refund issues;
- To comply with legal, tax, and accounting obligations;
- To protect the Site against fraud and abuse.
We do not sell your personal data, and we do not send marketing emails unless you have explicitly opted in.
4. Payment Processing
All payments are processed by lava.top as an independent service. Their processing of your payment data is governed by their own terms and privacy policy, which we encourage you to review at lava.top.
5. Cookies
The Site itself uses only technically necessary cookies (if any). The payment provider's checkout pages may set their own cookies as described in their policy. You can control cookies through your browser settings.
6. Data Sharing
Your data may be shared only with service providers strictly needed to operate the Site and fulfill orders — the payment provider, email delivery, and hosting services — and with authorities where required by law. These providers process data on their own or on our behalf under applicable data protection rules.
7. Data Retention
Purchase records are kept for as long as required for tax and accounting purposes under applicable law. Support correspondence is kept for as long as reasonably necessary to handle and document requests. You may ask us to delete data that we are not legally required to retain.
8. Your Rights
Depending on where you live — for example under the GDPR if you are in the EU/EEA, or under U.S. state privacy laws such as the California Consumer Privacy Act (CCPA/CPRA) and similar laws in other states — you may have the right to access, correct, delete, or receive a copy of your personal data, to restrict or object to its processing, to opt out of the sale or sharing of personal data (note: we do not sell personal data), and to not be discriminated against for exercising these rights. You may also have the right to lodge a complaint with your local supervisory authority. To exercise any of these rights, contact us at decodemysign@gmail.com.
9. Security
We take reasonable technical and organizational measures to protect the data we handle. Payment data is handled exclusively by the payment provider over encrypted connections.
10. Children
The Site and the Product are intended for adults. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Policy from time to time. The current version is always published on this page, with the "Last updated" date above.
12. Contact
Privacy questions and requests: decodemysign@gmail.com.